interactive

OUR PROCESS

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Every AV system is different, but they all follow the same process.  AV consultants, dealers, and end users often have wildly different ideas about how a system should function, and an important part of our process is identifying and implementing those ideas.​  The goal is to turn these ideas into reality, and we can help every step of the way.

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1. Needs Assessment

• Define the Purpose: Identify the main purpose of the AV system (e.g., conference room, home theater, classroom, event venue, etc.).

• User Requirements: Gather information about the users’ needs, such as sound quality, video resolution, ease of use, and scalability.

• Budget: Determine the budget for the system design, as this will influence the types of equipment and technology that can be used.

 

2. Site Survey

• Room Size and Layout: Measure the space where the AV system will be installed. Understand the layout, including seating arrangement and acoustic characteristics.

• Power and Cable Management: Check the availability of power sources and plan for cable management (routing cables, power outlets, etc.).

• Acoustics and Lighting: Evaluate the acoustics of the space to decide on speaker placement and any need for soundproofing or acoustic treatment. Consider lighting for both video and audio clarity.

• Ambient Noise: Understand the background noise levels and how they may impact audio performance.

 

3. Equipment Selection

• Audio Equipment: This may include microphones (wireless, handheld, lapel), speakers (ceiling-mounted, wall-mounted, floor-standing), amplifiers, and audio processors (mixers, equalizers).

• Video Equipment: Choose the appropriate display technology, such as projectors, screens, or monitors. Consider the resolution (4K, 1080p, etc.), size, and aspect ratio.

• Control Systems: Decide on the control system to manage all AV components (e.g., a touch panel, remote control, or automated system).

• Cabling and Connectivity: Select the right cables (HDMI, VGA, XLR, Ethernet) and consider wireless options if needed (e.g., Wi-Fi, Bluetooth, or AirPlay).

• Streaming and Recording Devices: If required, integrate cameras for live streaming, recording equipment, and video encoders.

 

4. System Integration

• Connectivity: Ensure that all devices are compatible and can easily communicate with each other. For example, ensure that video output from a laptop can be connected to the projector or screen.

• Automation/Control: Implement automation systems, such as centralized control systems (Crestron, AMX), to simplify operation (e.g., one-touch control for lighting, audio, and video settings).

• Signal Routing: Design the routing for video and audio signals (e.g., using a matrix switcher or AV receiver) to ensure proper distribution to the correct devices.

 

5. Installation Planning

• Mounting and Positioning: Plan for the installation of displays, speakers, and other equipment. Ensure the placement is optimized for user interaction and aesthetics.

• Wiring: Plan for the routing of cables, considering both aesthetics and functionality. Use high-quality cables to ensure signal integrity.

• System Testing: Once installed, test all components to ensure they work as expected. This includes checking sound levels, video clarity, and control system functionality.

 

6. User Interface and Experience

• Ease of Use: The system should be user-friendly. A well-designed interface (e.g., touch panels, mobile apps, or simple remotes) is essential for non-technical users.

• Training: Provide training to the users on how to operate the AV system properly, including basic troubleshooting.

 

7. Maintenance and Support

• Ongoing Maintenance: Plan for periodic maintenance, such as cleaning, software updates, and replacing worn-out components.

• Support: Set up a support plan for troubleshooting and repairs. This can include offering warranties or ongoing service contracts.

 

8. Documentation

• System Design Drawings: Provide detailed drawings, including equipment layouts, wiring diagrams, and rack designs.

• User Manuals: Ensure that users have access to manuals for operating the AV system.

• Troubleshooting Guide: Include a troubleshooting guide to help users quickly resolve common issues.

 

9. Compliance and Standards

• Safety Standards: Follow safety standards for installation and power requirements, such as UL certification and electrical codes.

• Accessibility: Ensure that the system is accessible to all users, including those with disabilities (e.g., captioning for videos, hearing aid compatibility).